Exclusion of Offboarding and Offboarded Products from Product Risk

The Product Risk Assessment task now excludes products that are leaving a client relationship. Products with a lifecycle status of Offboarding or Offboarded are removed before the assessment begins, so that an entity's product risk reflects only the products it actively holds.

This is feature will affect how product risk is calculated and does not have a configurable opt-in mechanism. For tenants with the Product domain enabled, the change is available in non-live tenants from 26 August 2026 and will be enabled in all live tenants from 29 September 2026. To have it applied to your live tenant earlier, contact your Fenergo Client Partner.

Previously, the Product Risk Assessment made no distinction based on where a product sat in its lifecycle. A product a client had asked to close was assessed on the same footing as one they had just opened, which could overstate an entity's product risk and, where product risk feeds entity risk, its overall risk position.

With this change, products with 'Offboarding' and 'Offboarded' states will be excluded from their own risk being recalculated and from any aggregation of product risk to the root entity. Any risk score or rating already stored against an excluded product remains unchanged — it is simply not refreshed.

Excluded products are not displayed in the task, but they are transparently recorded on the assessment result under excludedAggregateAssessments, with each entry carrying the product's aggregateId and lifecycleStatus. Surfacing excluded products directly in the task view is planned for a future enhancement.

This change applies only to assessments executed on or after the date it is enabled for your tenant. Existing product risk scores, ratings and the entity risk values derived from them are not recalculated, restated or migrated.

Notice of Change: Exclusion of Offboarding and Offboarded Products from Product Risk Assessment

User Guide Reference: Using the Product Risk Assessment Task