Skip to main content

Mandatory Bank Account Capture

When it is imperative that a user capture at least one bank account in the bank account task, a configuration toggle can now be enabled in Bank Accounts task properties to enforce bank account creation. If the user attempts to complete the bank account task and no bank accounts have been captured against the entity, they will be presented with a validation error and cannot complete the task until at least one bank account has been captured.

Automatic Investment Account Name Updates

When the Default Investment Account Name toggle is enabled, Investment Account names will now automatically regenerate each time the Investment Account task is saved or completed, ensuring names stay consistent with the latest Investor, Fund, and Fund Product data. A new Update Investment Account Names During Verification toggle is also available in the Verification Task configuration, allowing names to be refreshed across all draft Investment Accounts during the verification process.

Verified Audit Event Update

A small enhancement has been introduced to Audit so that the when a value is verified in a journey, the event now includes the Journey Id. Please note this is on a go forward basis.

Journey and Task Completion Dates in the "Journeys" Tab

The Entity Profile Page Journeys tab now includes a Completed On column in the Journeys grid, displaying the date a journey was completed in DD MMM YYYY format. The column supports sorting, and a Date Completed field is displayed in the task status hover-over when a task is in a completed state. No additional permission configuration is required.

SLA Configuration — Working Days

SLA calculations now support working day configuration. Previously, SLA deadlines were calculated using all calendar days, including weekends and non-working days. A new SLA Configuration screen has been added under Management → Journey, allowing configurators to select which days of the week are considered working days and set a Reference Timezone. When configured, SLA timers will only count business days — pausing on non-working days and resuming on the next available working day. For example, a 2-day SLA triggered on a Friday with Monday-to-Friday working days will result in a Tuesday deadline. The system default remains all seven days selected, preserving existing behaviour until a change is made. Two new permissions have been introduced: SLA Working Days Access (view) and SLA Working Days Edit (modify and save). No changes have been made to the existing journey, stage, or task-level SLA configuration.

User Guide Reference: Configuring Working Days for SLAs

Ad-hoc Reviews in the Review Domain

With this release we have introduced a new control for dealing with ad-hoc reviews. This will ensure that updates to client profiles outside of the defined schedules will result in the correct updates to your review schaedules to stay aligned with internal policies and regulatory expectations.

Transitioning from Journey Schedules to Review Domain

As of now, clients that have been using our Journey Schedules feature to manage their reviews can transition over to the new functionality inside the Review Domain. This allows you to avail of the rich functionality including the Review Manager Dashboard, creation of reviews via ETL and more, see the review manager user guide for more information.